Front Desk & Client Services Specialist

Mindful Support Services; Town of Texas (WI); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Holidays

401k matching

Life Insurance

Professional development

Job summary

Mindful Therapy Group is seeking a full-time front desk administrative assistant in Wisconsin. The role focuses on delivering exceptional customer service, welcoming clients, and coordinating visits in a fast-paced private-practice support environment.

You will handle phone inquiries, in-person interactions, and email communications, while assisting providers with admin tasks and insurance verification. Opportunities for growth and leadership training are available as you contribute to a growing

Qualifications

• Experience in customer service preferred.
• Front desk and reception experience
• Able to manage multi-tasking and prioritize
• Comfortable with phone, in-person and email communication
• Willingness to engage with clients and providers professionally

Responsibilities

• Provide excellent customer service by phone, in person, and email
• Create a welcoming atmosphere for clients
• Manage front desk and help clients prepare for visits
• Schedule client appointments
• Support mental health providers with administrative tasks
• Verify client insurance benefits

Skills

Customer service

Front desk

Scheduling

Administrative tasks

Insurance verification

Job description

Mindful Therapy Group is seeking a full-time front desk administrative assistant in Wisconsin. The role focuses on delivering exceptional customer service, welcoming clients, and coordinating visits in a fast-paced private-practice support environment.

You will handle phone inquiries, in-person interactions, and email communications, while assisting providers with admin tasks and insurance verification. Opportunities for growth and leadership training are available as you contribute to a growing