Front Desk & Scheduling Specialist — Growth & Service

ALIGN INTEGRATED CARE PLLC; Sandston (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Great work-life balance

Ongoing training

Employee Discount

Job summary

ALIGN INTEGRATED CARE PLLC is seeking a friendly Front Desk Representative for our busy mental health clinic. You will greet clients, book appointments, answer calls, verify eligibility, and collect payment information, while maintaining a welcoming, organized front area.

The ideal candidate has a cheerful disposition, strong communication skills, good computer abilities, and the capacity to multitask in a fast-paced setting. Experience as a receptionist is preferred.

Qualifications

• Two or more years of receptionist experience preferred.
• Excellent communication and customer service.
• Strong work ethic and positive attitude.
• Familiar with computers and scheduling software.
• Excellent multitasking skills.

Responsibilities

• Greet customers in person or online and provide a friendly experience.
• Answer phone calls and schedule appointments.
• Answer emails and perform duties as assigned.
• Assist clients with paperwork, including consent forms.
• Perform insurance eligibility and accept payments.
• Maintain a clean and inviting front area.
• Provide general customer service throughout client services.

Skills

Customer service

Communication

Multitasking

Scheduling software

Computer literacy

Tools

Scheduling software

Computer literacy

Job description

ALIGN INTEGRATED CARE PLLC is seeking a friendly Front Desk Representative for our busy mental health clinic. You will greet clients, book appointments, answer calls, verify eligibility, and collect payment information, while maintaining a welcoming, organized front area.

The ideal candidate has a cheerful disposition, strong communication skills, good computer abilities, and the capacity to multitask in a fast-paced setting. Experience as a receptionist is preferred.