Client Banking Specialist: Service & Sales

Hbcu Connect, Llc; Williamsport (Lycoming County); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k plan

Paid holidays

Vacation time

Sick days

Deferred compensation plan

Job summary

Truist Financial Corporation in Williamsport, PA seeks a Regular Teller/Client Service associate to provide accurate transactions and a superior client experience. You will educate clients on digital banking and support outreach activities as needed.

Strong interpersonal skills and cash handling or teller experience are required; weekend/extended hours may be needed. Comprehensive training and benefits are provided.

Qualifications

• High school diploma or equivalent education.
• Two years of teller or cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills.
• Ability to multi-task under time constraints.
• Proficiency with basic computer applications (Microsoft Office).
• Ability to travel to accommodate temporary staffing needs.
• Weekend/extended hours availability.

Responsibilities

• Provide a distinctive client experience with courteous dialogue and accurate transactions.
• Educate clients on digital, self-service banking options.
• Support sales by outbound calls and identifying client needs.
• Understand Integrated Relationship Management (IRM) to deliver Truist solutions.
• Participate in Retail Community Bank routines and training.
• Adhere to internal controls and risk management policies.
• Serve as secondary contact for new account openings and issue resolution.

Skills

Teller experience

Client service

Interpersonal communication

Microsoft Office

Multitasking

Travel flexibility

Education

High school diploma

Tools

Banking software familiarity

Job description

Truist Financial Corporation in Williamsport, PA seeks a Regular Teller/Client Service associate to provide accurate transactions and a superior client experience. You will educate clients on digital banking and support outreach activities as needed.

Strong interpersonal skills and cash handling or teller experience are required; weekend/extended hours may be needed. Comprehensive training and benefits are provided.