Client Banking Concierge

JP Morgan Chase; Merced (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

JP Morgan Chase is seeking an Associate Banker to represent the brand with hospitality and a focus on client experiences. In this role you will build trusted relationships, share product knowledge, and help clients achieve their financial goals.

You will assist with account openings, servicing, and using digital tools like Chase Mobile App and ATMs, while ensuring compliance with banking policies and regulations. This position emphasizes teamwork and customer-centric service.

Qualifications

• Client service experience or comparable experience.
• Ability to greet and assist clients in a branch setting with hospitality.
• Strong communication and listening skills.
• Ability to learn products, services, and procedures quickly.
• Comfort working in a fast-paced retail banking environment.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them as they enter the branch.
• Open new accounts and service existing ones while following policies and regulatory requirements.
• Assist clients with day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships with clients by listening, asking questions, and offering product knowledge.
• Handle branch operations, including cash devices, in accordance with bank procedures.

Skills

Client service experience

Engaging customers

Clear communication

Problem solving

Team collaboration

Education

High school diploma or GED

Job description

JP Morgan Chase is seeking an Associate Banker to represent the brand with hospitality and a focus on client experiences. In this role you will build trusted relationships, share product knowledge, and help clients achieve their financial goals.

You will assist with account openings, servicing, and using digital tools like Chase Mobile App and ATMs, while ensuring compliance with banking policies and regulations. This position emphasizes teamwork and customer-centric service.