Banking Concierge: Elevate Client Experience

JPMorganChase; Huntley (IL); Vor Ort; USD 42.000 - 56.000; Vollzeit

Zusammenfassung

JPMorgan Chase & Co. is seeking an Associate Banker to deliver hospitality-driven service and build trusted relationships with clients at the branch. You will use Chase Mobile and other digital tools to support day-to-day banking and help clients achieve their financial goals.

The role emphasizes greeting clients, account servicing, and collaboration with the branch team to provide a seamless client experience.

Qualifikationen

• Client service experience or comparable experience.
• Ability to quickly and accurately learn products, services, and procedures.
• High school diploma or GED equivalent.

Aufgaben

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Exceed client expectations by servicing accounts and opening new accounts while following policies.
• Educate clients on day-to-day banking using Chase Mobile, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge with the team.
• Perform branch operations including cash handling and cash devices in line with policies.

Kenntnisse

Client focus

Relationship building

Communication

Issue resolution

Team collaboration

Product knowledge

Learning agility

Client service experience

Ausbildung

High school diploma or GED

Jobbeschreibung

JPMorgan Chase & Co. is seeking an Associate Banker to deliver hospitality-driven service and build trusted relationships with clients at the branch. You will use Chase Mobile and other digital tools to support day-to-day banking and help clients achieve their financial goals.

The role emphasizes greeting clients, account servicing, and collaboration with the branch team to provide a seamless client experience.