Client-Centric Relationship Banker

JP Morgan Chase; Iowa City (IA); On-site; USD 42,000 - 66,000; Full time

Job summary

JP Morgan Chase is seeking an Associate Banker to join our branch team. You will represent our brand with hospitality, deliver banking solutions, and help clients achieve their financial goals.

You will greet clients, open accounts, service existing relationships, and promote digital options like Chase Mobile App. The role focuses on building trust, listening to needs, and collaborating with teammates to ensure a seamless client experience.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Greet clients, manage lobby flow with tablet, check-in, and schedule meetings.
• Open new accounts and service existing ones while following policies and regulations.
• Assist with day-to-day banking and encourage use of mobile/self-service options.
• Build relationships through listening, questions, empathy, and product knowledge.
• Assist branch operations, including cash devices, while adhering to policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Attention to detail

Learning agility

Education

High school diploma or GED

Job description

JP Morgan Chase is seeking an Associate Banker to join our branch team. You will represent our brand with hospitality, deliver banking solutions, and help clients achieve their financial goals.

You will greet clients, open accounts, service existing relationships, and promote digital options like Chase Mobile App. The role focuses on building trust, listening to needs, and collaborating with teammates to ensure a seamless client experience.