Client Advocate & Inside Sales Specialist

Hambleton Handyman LLC; Manassas (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401k matching

Life insurance

Home project discounts

Job summary

Hambleton Handyman LLC in Manassas, VA is seeking a Client Advocate to be the first contact for prospective and existing clients, guiding them with consultative service from the initial inquiry through project completion. You will build lasting relationships by listening to needs, explaining our offerings, and ensuring a smooth, positive experience at every step of the process.

The role emphasizes timely communication, accurate estimates, and follow-up to secure client contracts.

Qualifications

• Previous customer service experience required.
• Sales experience strongly preferred.
• Comfort with phone-based communication throughout the workday.

Responsibilities

• Answer calls promptly and professionally.
• Follow up with leads to maintain client relationships.
• Educate clients about our services and options.
• Set clear expectations through positive communication.
• Respond quickly to leads and follow up diligently.
• Follow up on estimates with written explanations.
• Book jobs and coordinate scheduling to set up success.

Skills

Customer service

Sales

Phone communication

Job description

Hambleton Handyman LLC in Manassas, VA is seeking a Client Advocate to be the first contact for prospective and existing clients, guiding them with consultative service from the initial inquiry through project completion. You will build lasting relationships by listening to needs, explaining our offerings, and ensuring a smooth, positive experience at every step of the process.

The role emphasizes timely communication, accurate estimates, and follow-up to secure client contracts.