Client Advisory Consultant (Remote)

Highmark; United States; On-site; USD 62,700 - 97,200; Full time

Job summary

Highmark is seeking a strategic Account Manager to drive adoption of our health program products and services. You will partner with sales, marketing, and product teams to tailor client strategies, deliver compelling presentations, and coordinate campaigns for key accounts.

The role requires strong communication, marketing, and analytical skills, with ability to train clients and develop customized plans for blue-chip clients. This remote role operates from Western New York with travel as needed.

Qualifications

• Bachelor’s Degree in Marketing, Communications, or related field.
• Substitutions: 6 years of related experience in lieu of a degree.
• 1 year of relevant, progressive experience in the area of specialization.
• State-specific Producer’s License for Life, Accident & Health required or must be obtained within 45 days of hire.

Responsibilities

• Manage a book of business in partnership with sales executives and client managers, serving as the product expert on various products, particularly complex, innovative, and new offerings.
• Assist, educate, and train clients on communications, member engagement, education, new initiatives, consumerism, and product implementation.
• Serve as product expert for existing clients to solve client problems by analyzing and resolving client‑specific issues regarding product and process design, both internally and externally.
• Assist with selling new products to blue‑chip clients and selling additional services to existing clients using consultative selling skills.
• Deliver product implementation presentations, responding to issues and questions in a consultative manner.
• Develop account‑specific marketing plans for key accounts, leading the effort that leverages marketing strategy and planning, CCR, sales client management, and other Organization resources.
• Deliver client‑specific marketing plan tactics, oversee the final product, and serve as the key client relationship for the plan.

Skills

Communication

Marketing understanding

Analytics

Teamwork

Customer service

Education

Bachelor’s Degree (Marketing)

Job description

Highmark is seeking a strategic Account Manager to drive adoption of our health program products and services. You will partner with sales, marketing, and product teams to tailor client strategies, deliver compelling presentations, and coordinate campaigns for key accounts.

The role requires strong communication, marketing, and analytical skills, with ability to train clients and develop customized plans for blue-chip clients. This remote role operates from Western New York with travel as needed.