Strategic Client Manager (Remote)

Highmark Health; Northern (KY); Hybrid; USD 64,000 - 96,000; Full time

Job summary

Highmark Health is seeking a Client Manager to oversee a book of business, renew accounts, and drive growth with clients, consultants and brokers. The role supports hybrid or remote work across PA and home-based settings.

Responsibilities include reviewing products, developing solutions, leading internal partners, and managing client strategy while ensuring satisfaction and loyalty. Strong communication and negotiation skills are essential.

Qualifications

• 2 years of Account/Client Management experience or other relevant experience.
• State specific Producer License for Life, Accident & Health required or must be obtained within 45 days of hire.

Responsibilities

• Review new products, services, capabilities, and technologies with the client to sell assigned product lines, renewals and add-on sales.
• Manage relationships at senior levels with clients, consultants and brokers/producers to create valued business partnerships.
• Develop sales solutions considering competition and political environment; implement business plans and metrics for retaining and growing membership.

Skills

Public speaking

Presentation

Negotiation

Organizational skills

Creativity

Persistence

Problem solving

Influence

Education

Bachelor's degree (preferred)

High School / GED (required)

Job description

Highmark Health is seeking a Client Manager to oversee a book of business, renew accounts, and drive growth with clients, consultants and brokers. The role supports hybrid or remote work across PA and home-based settings.

Responsibilities include reviewing products, developing solutions, leading internal partners, and managing client strategy while ensuring satisfaction and loyalty. Strong communication and negotiation skills are essential.