Client Advisor - Waikiki Gump

Brobston Group LLC; Honolulu (HI); On-site; USD 45,000 - 65,000; Full time

Job summary

Brobston Group LLC, a luxury retailer in Honolulu, seeks a Client Advisor who delivers memorable, personalized experiences to clients in-store. You will advise across all product categories and tailor visits using brand knowledge, building long-term relationships via clienteling tools.

This role focuses on achieving individual and team sales objectives while developing a career in luxury retail, requiring excellent interpersonal skills and a passion for creating lasting client loyalty.

Qualifications

• Previous retail experience, preferably in luxury or high-end environments.
• Strong strategic sales and commercial mindset.
• Excellent interpersonal and clienteling skills to build lasting relationships.

Responsibilities

• Achieve individual and team objectives and sales goals
• Learn and master brand and product knowledge
• Advise clients across the brand and all product categories
• Leverage clienteling tools to develop long-term client relationships

Skills

Luxury retail experience

Sales mindset

Interpersonal skills

Client relationships

Job description

Summary

The Client Advisor is an ambassador of the brand who delivers memorable, personalized experiences to clients in the store. You will advise clients across all product categories, tailor visits using brand and product knowledge, and build long-term relationships through clienteling tools. The role focuses on achieving individual and team sales objectives while developing a career in luxury retail.

Responsibilities

• Achieve individual and team objectives and sales goals
• Learn and master brand and product knowledge
• Advise clients across the brand and all product categories
• Leverage clienteling tools to develop long-term client relationships

Requirements

• Previous retail experience, preferably in a high-end or luxury environment, or strong customer-focused background
• Strong strategic sales and commercial mindset
• Ability and willingness to learn brand and product knowledgeExcellent interpersonal and clienteling skills with a passion for building lasting client relationships