Client Advisor

Brobston Group; Los Angeles (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

Brobston Group is seeking a Client Advisor to represent the brand with exceptional service and product expertise in a luxury retail setting. You will engage clients, educate on merchandise, and guide them through selling ceremonies to foster loyalty and repeat business.

Your ability to anticipate client needs and present tailored solutions will drive both satisfaction and brand advocacy. The role requires a polished communicator with a passion for fashion, the discipline to meet personal sales

Qualifications

• At least 3 years of retail sales and client service experience.
• Experience in luxury goods preferred.
• Excellent communication and organization skills.

Responsibilities

• Deliver outstanding service in person, by phone, and through electronic communication.
• Build lasting client relationships and apply product knowledge and selling ceremonies.
• Achieve individual sales goals and contribute to boutique performance.
• Follow store security procedures and operate the equipment needed for the role.

Skills

Client service

Sales

Communication

Job description

Summary

The Client Advisor serves as a trusted brand ambassador, delivering outstanding client service and achieving individual sales goals. This role builds lasting client relationships through product expertise, selling ceremonies, and a strategic, client-centric approach.

Responsibilities

• Deliver outstanding service in person, by phone, and through electronic communication.
• Build lasting client relationships and apply product knowledge and selling ceremonies.
• Achieve individual sales goals and contribute to boutique performance.
• Follow store security procedures and operate the equipment needed for the role.

Requirements

• At least 3 years of retail sales and client service experience, preferably in a luxury consumer goods environment.
• Strong business drive and passion for creativity, fashion, and the brand.
• Strong communication, organization, and follow-through skills.
• Ability to work varied hours, including nights, weekends, and holidays as needed.
• Ability to stand for extended periods, handle merchandise and fixtures, and lift at least 30 pounds.