Client Advisor

Brobston Group; New Orleans (LA); On-site; USD 40,000 - 60,000; Full time

Job summary

Brobston Group in New Orleans seeks a Client Advisor to deliver exceptional sales and customer service in a luxury retail setting. You will build client relationships, exceed sales goals, and support showroom presentation and inventory management.

Applicants should have at least two years in luxury retail, excellent communication skills, and a passion for fashion. Proficiency with POS systems and MS Office is required, and a proactive, energetic approach is essential.

Qualifications

• Minimum 2 years in a luxury retail environment.
• Excellent interpersonal and communication skills.
• Proficient with POS systems and MS Office (Word/Excel).
• High-energy, entrepreneurial, sales-focused mindset.
• Strong interest in fashion.

Responsibilities

• Build client relationships and grow a personal business through selling and post-sale follow-up.
• Consistently exceed monthly sales goals and establish weekly sales plans and strategies.
• Maintain the visual presentation and upkeep of the selling floor.
• Handle customer repairs, advise clients on pieces suited to their needs, and assist with custom designs.
• Assist with inventory maintenance in stockroom and on the selling floor.

Skills

Client service

Communication

Multitasking

Sales-driven

POS systems

MS Word

MS Excel

Email

Fashion interest

Tools

POS systems

Microsoft Word

Microsoft Excel

Email client

Job description

Summary

The Client Advisor provides exceptional sales and customer service in a luxury retail environment. This role builds client relationships, achieves sales goals, and supports the presentation and upkeep of the selling floor and inventory.

Responsibilities

• Build client relationships and grow a personal business through creative selling, client-book use, mailings, and post-sale follow-up.
• Consistently exceed monthly sales goals and establish weekly sales plans and selling strategies.
• Maintain the visual presentation and general upkeep of the selling floor.
• Handle customer repairs, advise clients on pieces suited to their needs, and help create custom designs.
• Assist with inventory maintenance in the stockroom and on the selling floor.

Requirements

• At least two years of experience in a luxury retail environment.
• Excellent interpersonal and communication skills, with a strong understanding of customer service needs and priorities.
• Ability to thrive in a fast-paced environment and multitask effectively.
• Positive, outgoing, high-energy, entrepreneurial, and sales-focused approach.
• Computer proficiency, including retail point-of-sale systems, Word, Excel, and email.
• Strong interest in fashion and a results-driven mindset.