Client Advisor - UTC San Diego

Brobston Group LLC; San Diego (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

Join brobstongroup.com as a Client Advisor in San Diego, California, where you'll deliver exceptional in-store client experiences while achieving sales targets. This role combines client development with daily boutique operations...

We're looking for someone with at least 2 years of luxury retail experience, strong selling skills, and a passion for watches and lifestyle trends. If you thrive in a dynamic environment and excel in client relationship building, we want to hear from you!

Qualifications

• Minimum 2 years of experience in luxury retail or similar high-end sales environment.
• Knowledge of and passion for watches, lifestyle trends, and related product storytelling.
• Familiarity with clienteling and digital retail tools.

Responsibilities

• Drive sales on the boutique floor through client discovery and upselling.
• Develop long-term client relationships via outreach and personalized activities.
• Support daily operations including inventory and visual merchandising.

Skills

Strong selling skills

Excellent interpersonal skills

Knowledge of luxury retail

Passion for watches and lifestyle trends

Tools

CRM software

Point of Sale (POS) systems

Job description

Summary

The Client Advisor is a performance-driven salesperson responsible for delivering memorable in-store client experiences while meeting individual sales and clienteling targets. The role combines active selling, client development, and omnichannel outreach with daily boutique operations and visual merchandising. The advisor leverages CRM and retail tools to manage appointments, aftersales coordination, and client data to grow the active client base.

Responsibilities

• Drive sales on the boutique floor through client discovery, product presentation, upselling, and closing.
• Develop long-term client relationships via outreach, appointments, and personalized clienteling activities.
• Use digital and retail tools (e.g., CRM, POS) to record client data, manage appointments, and support omnichannel sales.
• Support daily operations including inventory, cash handling, store opening/closing, visual merchandising, and aftersales coordination.
• Represent the brand at in-store and external events and contribute to a positive team environment.

Requirements

• Minimum 2 years of experience in luxury retail or similar high-end sales environment.
• Knowledge of and passion for watches, lifestyle trends, and related product storytelling.
• Strong selling skills including client discovery, presentation, objection handling, and closing.
• Familiarity with clienteling, digital retail tools, and an understanding of sales KPIs (traffic, conversion, ASP).
• Excellent interpersonal, communication, and presentation skills; energetic, self-motivated, and team oriented.