Client Advisor - 5th Ave

brobstongroup.com - Jobboard; New York (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

brobstongroup.com - Jobboard is looking for a performance-driven salesperson for the boutique sales floor in New York City. The role involves achieving sales targets, delivering memorable client experiences, and supporting boutique operations through effective team collaboration.

The ideal candidate should have minimum 2 years in luxury retail, a passion for watches, and proven sales skills. You will engage in client outreach and manage daily operations including inventory and cash handling.

Qualifications

• Minimum 2 years of experience in luxury retail.
• Knowledge of and passion for watches and lifestyle trends.
• Fluent in English plus the local language; additional languages a plus.

Responsibilities

• Drive sales and achieve individual KPIs through proactive client discovery.
• Develop and maintain long-lasting client relationships through outreach.
• Support daily store operations including inventory and cash handling.

Skills

Sales skills

Client relationship management

Knowledge of luxury retail

Interpersonal communication

Tools

CEGID

Salesforce

Job description

Summary

Acts as a performance-driven salesperson on the boutique sales floor, consistently achieving sales targets while delivering memorable client experiences and building long-term relationships. Supports boutique operations and collaborates with team members, applying omnichannel clienteling and brand storytelling.

Responsibilities

• Drive sales and achieve individual KPIs through proactive client discovery, product presentation, upselling, and closing.
• Develop and maintain long‑lasting client relationships through outreach, appointments, and qualified clienteling activities.
• Promote brand DNA and product storytelling in person and at events to grow business.
• Support daily store operations including inventory, cash handling, security, opening and closing procedures.
• Use retail tools (CEGID, Salesforce) and perform visual merchandising and window animation.
• Coordinate aftersales processes and ensure compliance with internal control and retail procedures.

Requirements

• Minimum 2 years of experience in luxury retail.
• Knowledge of and passion for watches, lifestyle trends, and related technologies.
• Fluent in English plus the local language; additional languages a plus.
• Proven selling skills and understanding of sales and clienteling KPIs.
• Familiarity with digital retail tools and front/back office systems.
• Client‑centric, energetic, adaptable team player with excellent interpersonal and communication skills.