Client Advisor - Highland Park Village

Brobston Group; Dallas (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Brobston Group seeks a Client Advisor in Dallas to represent the brand and deliver exceptional experiences while driving store sales. You will build lasting client relationships, deepen product knowledge, and support the team with merchandising and training as needed, in a fast-paced luxury retail environment.

Ideal candidates have at least 2 years in retail, strong communication and a client-focused mindset, and a passion for luxury goods.

Qualifications

• 2+ years in retail or luxury client service preferred
• Strong interpersonal and communication skills
• Fashion-forward, luxury goods interest
• Professional presentation, dependable, punctual, flexible
• English communication, MS Office proficiency preferred

Responsibilities

• Welcome clients, discover their needs, and guide them across the brand.
• Build and maintain client relationships through engaging conversations and active clientele management.
• Meet and exceed sales goals and KPIs, reviewing results and adjusting sales approaches as needed.
• Support store operations, inventory activities, and visual merchandising standards.
• Contribute to a collaborative team environment and uphold company policies and brand standards.

Skills

Client-focused

Interpersonal skills

Communication skills

Luxury fashion

Professional presentation

Dependability

Punctuality

Flexibility

Microsoft Office

Tools

Microsoft Office

Job description

Summary

The Client Advisor represents the brand and delivers exceptional client experiences while achieving individual and store sales goals. The role builds lasting client relationships, develops product knowledge, and supports the store team with visual merchandising or training needs.

Responsibilities

• Welcome clients, discover their needs, and guide them across the brand.
• Build and maintain client relationships through engaging conversations and active clientele management.
• Meet and exceed sales goals and key performance indicators, reviewing results and adjusting sales approaches as needed.
• Support store operations, inventory activities, customer follow-up, and visual merchandising standards.
• Contribute to a collaborative team environment and uphold company policies and brand standards.

Requirements

• At least 2 years of retail experience, preferably in a luxury environment; relevant hospitality or client-service experience may be considered.
• Strong interpersonal and communication skills, a client-focused approach, and the ability to thrive in a fast-paced environment.
• Fashion-forward outlook and interest in luxury goods.
• Professional presentation, dependability, punctuality, and flexibility.
• English communication skills and proficiency with Microsoft tools; additional languages are preferred.