Client Advisor - Glendale Bloomingdale's

Brobston Group; Glendale (CA); On-site; USD 45,000 - 75,000; Full time

Job summary

Brobston Group in Glendale, CA is seeking a Client Advisor to represent the brand and deliver exceptional luxury retail experiences.

You will build lasting client relationships through clienteling, achieve sales goals and KPI targets, and support daily boutique operations.

Strong communication, interpersonal and organizational skills are essential, with comfort using POS systems and retail technology; additional language skills are a plus.

Qualifications

• At least two years in luxury or premium client-focused roles.
• Proven ability to meet sales goals while delivering exceptional client experiences.
• Strong communication, interpersonal, organizational, and relationship-building skills.
• Comfort with POS systems and retail technology; MS Office familiarity.

Responsibilities

• Welcome clients with personalized service and build relationships through clienteling, outreach, and follow-up.
• Achieve sales goals and KPIs while maintaining expert knowledge of collections and brand heritage.
• Process transactions, orders, omnichannel services, repairs, and after-sales requests accurately.
• Support inventory activities, visual merchandising, store organization, and daily operations.
• Collaborate with colleagues, uphold company policies, and protect confidential information.

Skills

Clienteling

Sales targets

Communication

Interpersonal skills

Organizational skills

POS systems

Microsoft Office

Relationship-building

Tools

POS systems

Job description

Summary

The Client Advisor represents the brand and delivers exceptional luxury retail experiences. This role builds lasting client relationships, achieves individual and store performance goals, and supports daily boutique operations.

Responsibilities

• Welcome clients, provide personalized service, and build relationships through clienteling, outreach, and follow-up.
• Achieve sales goals and key performance indicators while maintaining expert knowledge of collections and brand heritage.
• Process transactions, orders, omnichannel services, repairs, and after-sales requests accurately.
• Support inventory activities, visual merchandising, store organization, and daily operations.
• Collaborate with colleagues, uphold company policies, and protect confidential information.

Requirements

• At least two years of luxury retail, premium retail, hospitality, or other client-focused experience.
• Proven ability to achieve sales goals while delivering exceptional client experiences.
• Strong communication, interpersonal, organizational, and relationship-building skills.
• Comfort using POS systems, retail technology, clienteling applications, and Microsoft Office.
• Professional presentation, adaptability, reliability, and a collaborative approach; additional language skills are a plus.