Client Advisor - Rodeo

Brobston Group; Beverly Hills (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Brobston Group in Beverly Hills is seeking a Client Advisor to represent the brand and deliver luxury experiences through personalized service and product expertise. You will build lasting client relationships and support store sales goals in a welcoming boutique environment.

Responsibilities include welcoming clients, understanding needs, recommending products, proactive outreach with clienteling tools, achieving personal sales targets, maintaining knowledge of collections and brand heritage,

Responsibilities

• Welcome clients, understand their needs, recommend products, and provide personalized service.
• Develop client relationships through proactive outreach, follow-up, and approved clienteling tools.
• Achieve individual sales goals and performance metrics while supporting store objectives.
• Maintain knowledge of collections, products, services, and brand heritage.
• Process transactions and service requests accurately and follow operational and loss prevention procedures.
• Support inventory activities, maintain visual merchandising standards, and keep the store organized.

Job description

Summary

The Client Advisor represents the brand and delivers exceptional luxury experiences through personalized service and product expertise. The role builds lasting client relationships, supports individual and store sales goals, and contributes to a welcoming and collaborative boutique environment.

Responsibilities

• Welcome clients, understand their needs, recommend products, and provide personalized service.
• Develop client relationships through proactive outreach, follow-up, and approved clienteling tools.
• Achieve individual sales goals and performance metrics while supporting store objectives.
• Maintain knowledge of collections, products, services, and brand heritage.
• Process transactions and service requests accurately and follow operational and loss prevention procedures.
• Support inventory activities, maintain visual merchandising standards, and keep the store organized.

Requirements

• Demonstrate professionalism, integrity, flexibility, and a client-first mindset.
• Communicate and collaborate effectively with colleagues and management.
• Maintain grooming and conduct standards and protect confidential company and client information.