Client Advisor - Boca Raton Town Center

Brobston Group LLC; Boca Raton (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Brobston Group LLC is seeking an in-store Client Advisor who delivers personalized service, builds long-term client relationships, and drives sales while maintaining brand standards. You will support store objectives and participate in visual merchandising and training as needed.

Ideal candidates have at least 2 years of retail experience, preferably in luxury, and a client-centric, team-oriented approach with strong interpersonal skills.

Qualifications

• Minimum 2 years of retail experience, preferably in a luxury environment; hospitality or client-facing experience accepted.
• Client-centric, team-oriented with strong interpersonal and communication skills.
• Professional presentation, dependable, punctual, and flexible.

Responsibilities

• Welcome clients and provide personalized service in line with brand standards.
• Develop and maintain client relationships through outreach and active clienteling.
• Meet and exceed sales targets and key performance indicators (ADT, UPT, data capture, repurchase rate).
• Support inventory preparation, visual merchandising, and operational tasks including follow-up on repairs and holds.

Skills

Clienteling

Sales targets

Relationship building

Communication

Tools

Microsoft Office

Job description

Summary

The Client Advisor is a brand ambassador who delivers exceptional client experiences, discovers client needs, and cultivates long-term relationships to drive sales. This role supports store objectives by achieving personal KPIs, contributing to team goals, and assisting with visual merchandising and training as needed. The position operates in-store, reporting to store leadership and maintaining brand standards.

Responsibilities

• Welcome clients and provide personalized service in line with brand standards.
• Develop and maintain client relationships through outreach and active clienteling.
• Meet and exceed sales targets and key performance indicators (ADT, UPT, data capture, repurchase rate).
• Support inventory preparation, visual merchandising, and operational tasks including follow-up on repairs and holds.

Requirements

• Minimum 2 years of retail experience, preferably in a luxury environment; hospitality or client-facing experience accepted.
• Client-centric, team-oriented with strong interpersonal and communication skills.
• Professional presentation, dependable, punctual, and flexible.
• Proficiency with basic technology and Microsoft tools; English required, additional languages preferred.