Client Advisor

Brobston Group LLC; Beverly Hills (CA); On-site; USD 43,000 - 61,000; Full time

Job summary

Brobston Group LLC in Beverly Hills is seeking an experienced luxury retail sales associate to deliver exceptional service and drive sales in a high-paced setting. You will build client relationships, manage a client book, and support personalized selling, mailings, and post-sale follow up while ensuring inventory accuracy and optimal store presentation.

You will advise clients on repairs and custom design options to meet their needs, participate in weekly sales planning, and contribute to a

Qualifications

• Minimum of 2 years experience in a luxury retail environment.
• Excellent interpersonal and communication skills.
• Strong customer service orientation and ability to prioritize customer needs.
• Ability to multitask and thrive in a high paced environment.
• Positive, outgoing, high energy and sales focused personality.
• Proficient with retail point of sale systems, Word, Excel, and email.
• Strong desire for fashion and results driven.

Responsibilities

• Deliver outstanding customer service and achieve sales targets consistently
• Initiate and cultivate client relationships using a client book and targeted communications
• Create and execute weekly sales plans and selling strategies
• Complete sales transactions and perform post sale follow up
• Assist with visual merchandising and general maintenance of the selling floor
• Handle customer repairs and recommend product fit and custom design solutions
• Maintain inventory accuracy in the stockroom and on the selling floor

Skills

Luxury retail

Sales targets

Customer service

Communication

Multitasking

Tools

POS systems

Excel

Job description

Summary

Provide exceptional luxury sales and customer service in a high paced retail environment, building client relationships through personalized selling, client book management, mailings, and post sale follow up. Support store visual presentation and inventory accuracy while advising clients on repairs and custom design options to meet their needs.

Responsibilities

• Deliver outstanding customer service and achieve sales targets consistently
• Initiate and cultivate client relationships using a client book and targeted communications
• Create and execute weekly sales plans and selling strategies
• Complete sales transactions and perform post sale follow up
• Assist with visual merchandising and general maintenance of the selling floor
• Handle customer repairs and recommend product fit and custom design solutions
• Maintain inventory accuracy in the stockroom and on the selling floor

Requirements

• Minimum of 2 years experience in a luxury retail environment
• Excellent interpersonal and communication skills
• Strong customer service orientation and ability to prioritize customer needs
• Ability to multitask and thrive in a high paced environment
• Positive, outgoing, high energy and sales focused personality
• Proficient with retail point of sale systems, Word, Excel, and email
• Strong desire for fashion and results driven