Client Advisor

Brobston Group LLC; Costa Mesa (CA); On-site; USD 52,000 - 68,000; Full time

Job summary

Brobston Group LLC in Costa Mesa, CA is seeking a Client Advisor to drive sales growth and deliver personalized service. You will build lasting client relationships, curate elevated shopping experiences, and contribute to store performance through deep product knowledge and teamwork.

You will exceed personal sales goals, apply comprehensive product knowledge, collaborate with teammates, and maintain visual standards while supporting leadership in action plans to optimize sales and operations.

Qualifications

• 2+ years of sales or sales support experience in luxury retail.
• Strong customer service orientation and teamwork.
• Ability to lift up to 40 pounds.

Responsibilities

• Exceed personal sales goals and support team growth.
• Develop product knowledge to facilitate the sales process.
• Collaborate with team to deliver a seamless client experience and maintain store standards.
• Cultivate client relationships through follow-up and after-sales support.
• Collect and use client information to personalize future interactions.
• Engage proactively with clients to promote products and provide tailored assistance.
• Maintain store displays according to visual merchandising guidelines.
• Assist with store leadership to implement action plans and optimize sales and operations.

Skills

Customer service

Teamwork

Attention to detail

Sales

Tools

Microsoft Office

SAP

Job description

Summary

Join the store team as a Client Advisor responsible for driving sales growth and delivering exceptional, personalized service. The role focuses on building and maintaining client relationships, curating elevated shopping experiences, and contributing to overall store performance through product knowledge and teamwork.

Responsibilities

• Exceed personal sales goals and support continuous team sales growth.
• Develop and apply comprehensive product knowledge to facilitate the sales process.
• Collaborate with team members to ensure a seamless client experience and maintain store standards.
• Cultivate and maintain client relationships through follow-up and after-sales support.
• Collect, update, and use client information to personalize future interactions.
• Engage proactively with clients to promote products and provide tailored assistance.
• Maintain store displays in line with visual merchandising guidelines.
• Work with store leadership to implement action plans and identify opportunities to optimize sales and operations.

Requirements

• Minimum 2+ years of sales or sales support experience, preferably in luxury retail.
• Proficiency with Microsoft Office, SAP, and other digital tools.
• Strong attention to detail, customer service orientation, and teamwork skills.
• Basic knowledge of sales, store operations, and inventory management.
• Ability to lift and move up to 40 pounds.