Client Advisor

Brobston Group LLC; San Diego (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Brobston Group LLC is seeking a dedicated luxury retail professional to deliver exceptional client service and achieve sales goals in San Diego, California. You will be responsible for creating tailored client experiences, mentoring team members, and demonstrating deep product knowledge.

The ideal candidate will have over 3 years of luxury retail experience, excellent communication skills, and a proven ability to meet sales targets using CRM systems effectively. Join us to help build lasting relationships in a luxurious retail environment.

Qualifications

• 3+ years of luxury retail sales experience.
• Strong communication and interpersonal skills.
• Experience with Women’s and Men’s ready-to-wear.

Responsibilities

• Provide impeccable, brand-aligned service to clients.
• Tailor the client experience and mentor team members.
• Demonstrate deep product knowledge.
• Source new clients and maintain CRM records.
• Assist with merchandising and shop floor maintenance.

Skills

Luxury retail sales experience

Strong communication skills

Interpersonal skills

CRM systems usage

Job description

Summary

Deliver exceptional client service and achieve individual and store sales goals within a luxury retail boutique. Provide tailored client experiences, build lasting relationships, and uphold high standards of product knowledge and presentation. Use CRM tools to source and retain clients while supporting merchandising and operational excellence on the shop floor.

Responsibilities

• Provide impeccable, brand-aligned service to clients and act as an ambassador for the boutique.
• Tailor the client experience and mentor team members to ensure a smooth sales ceremony on the shop floor.
• Demonstrate deep product knowledge and consistently work to achieve monthly sales targets.
• Proactively source new clients and maintain qualitative CRM records to build and retain relationships.
• Assist with merchandising, shop floor maintenance, and execution of sales policies and initiatives.

Requirements

• 3+ years of luxury retail sales experience.
• Strong communication and interpersonal skills.
• Experience with Women’s and Men’s ready-to-wear.
• Proven ability to meet sales targets and use CRM systems effectively.