Client Accounts Coordinator — Customer Success

Ultimate Staffing; Solana Beach (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) with company match

Paid time off and holidays

Professional development opportunities

Employee assistance programs

Job summary

Ultimate Staffing Services is seeking a Customer Account Coordinator in Solana Beach, California. The role focuses on maintaining accurate customer records, handling inquiries, and collaborating with teams to deliver seamless service.

Strong communication and organizational skills are essential for success. Ideal candidates will have a high school diploma, experience in customer service or account management, and proficiency with Microsoft Office.

Qualifications

• Strong communication and interpersonal skills.
• Excellent written and verbal communication abilities.
• Proficient in organizing and managing multiple tasks.
• Ability to work effectively with teams and independently.

Responsibilities

• Respond to customer inquiries via phone and email.
• Maintain accurate customer account records.
• Coordinate with internal teams to ensure service delivery.
• Resolve customer issues with a proactive approach.
• Provide updates on account status to customers.
• Help develop and implement customer service best practices.
• Coordinate with sales to ensure client satisfaction and retention.
• Track and report customer feedback for improvements.

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

Teamwork

Problem solving

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Ultimate Staffing Services is seeking a Customer Account Coordinator in Solana Beach, California. The role focuses on maintaining accurate customer records, handling inquiries, and collaborating with teams to deliver seamless service.

Strong communication and organizational skills are essential for success. Ideal candidates will have a high school diploma, experience in customer service or account management, and proficiency with Microsoft Office.