Customer Care Specialist - On-Site in Solana Beach

Ultimate Staffing Services

Solana Beach (CA)

On-site

USD 30,000 - 36,000

Full time

47 hours ago

Be an early applicant

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

Ultimate Staffing Services in Solana Beach, CA seeks an experienced Customer Service Representative to join a dedicated team. You will respond to inquiries, maintain customer records, and ensure an exceptional service experience in a manufacturing-focused environment.

Ideal candidates have 1–2 years of experience, a Bachelor's degree, and proficiency with Word, Excel, and Outlook. The position is onsite from 8:00 AM to 5:00 PM, Monday through Friday, with competitive hourly pay.

Qualifications

1–2 years of customer service experience, ideally within manufacturing.
Bachelor's degree required.
Proficient in Word, Excel, and Outlook.

Responsibilities

Responding promptly to customer inquiries through calls and emails.
Assisting customers with questions and concerns to ensure their satisfaction.
Maintaining and updating customer records accurately.
Working collaboratively with team members to ensure smooth operations.
Adapting to different customer situations and finding appropriate solutions.
Ensuring all customer interactions align with the company's standards and policies.
Providing feedback on customer interactions to improve the overall customer service process.
Maintaining a professional, patient, and polite attitude when interacting with customers.