Customer Accounts Champion — Sundays Off & Growth

Eclipserto; California; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary and benefits package

Opportunities for professional development

Work-life balance focus

Sundays Off

Job summary

Eclipserto is seeking a Customer Account Representative in California. This full-time role involves being the primary point of contact for customer inquiries, developing strong customer relationships, and ensuring accurate order processing. Successful candidates will have experience in customer service, excellent communication skills, and familiarity with customer management software. Benefits include a competitive package, professional development opportunities, and a supportive work environment focused on work-life balance.

Qualifications

• Proven experience in customer service or account management is preferred.
• Strong organizational skills with the ability to manage multiple tasks effectively.
• Ability to work independently and as part of a team in a fast-paced environment.

Responsibilities

• Serve as the primary point of contact for customer inquiries and account management.
• Develop and maintain strong relationships with customers.
• Process orders, handle billing inquiries, and assist in account discrepancies.

Skills

Customer service experience

Excellent communication skills

Organizational skills

Problem-solving mindset

Proficiency in customer management software

Tools

Microsoft Office Suite

Job description

Eclipserto is seeking a Customer Account Representative in California. This full-time role involves being the primary point of contact for customer inquiries, developing strong customer relationships, and ensuring accurate order processing. Successful candidates will have experience in customer service, excellent communication skills, and familiarity with customer management software. Benefits include a competitive package, professional development opportunities, and a supportive work environment focused on work-life balance.