Client Account Manager

Nuvant Consulting Group; Washington (District of Columbia); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Full-time position

Training and coaching

Clear playbook

Performance-based pay

Advancement opportunities

Job summary

Nuvant Consulting Group in Washington, DC seeks a Client Account Manager to connect with business owners, onboard them to a better payment setup, and ensure ongoing satisfaction. You’ll train with a playbook and collaborate with teammates to resolve questions and grow accounts.

The role is full-time with training, coaching, defined playbooks, and performance-based bonuses tied to monthly results. Advancement is based on performance and outcomes.

Qualifications

• Confident communicator who listens first.
• Reliable, organized and good at following through.
• Open to coaching and eager to grow.
• Background in sales, account management, retail or customer service helps.

Responsibilities

• Open conversations with business owners and understand their goals.
• Review how they accept payments today and where it slows them down.
• Present a payment and point-of-sale setup built for their kind of business.
• Guide them through questions to a confident decision.
• Check in with your accounts after setup so they get the most from it.
• Track your accounts, pipeline and follow-ups in the CRM.

Skills

Confident communication

Active listening

Organized

Coachable

Job description

Overview

Some people are great at starting conversations. The best ones also know how to keep a relationship strong. As a Client Account Manager, you’ll do both: you’ll connect with business owners, bring them onto a payment setup that works better for them, and make sure they stay happy with it.

You’ll start with full training and a playbook that spells out every step, with teammates ready to help when a question comes up. Because the product puts money back in owners’ pockets every month, these conversations tend to go well. This is a full-time role, and what you earn grows with the accounts you open and keep, with bonuses for strong months.

What You’ll Do

• Open conversations with business owners and understand their goals
• Review how they accept payments today and where it slows them down
• Present a payment and point-of-sale setup built for their kind of business
• Guide them through questions to a confident decision
• Check in with your accounts after setup so they get the most from it
• Track your accounts, pipeline and follow-ups in the CRM

What We’re Looking For

• Confident communicator who listens first
• Reliable, organized and good at following through
• Open to coaching and eager to grow
• Background in sales, account management, retail or customer service helps

What’s Offered

• Full-time position
• Hands-on training and weekly coaching
• A clear playbook and a team in your corner
• Performance-based pay with monthly bonuses
• Advancement based on results