Client Account Lead

Ladders; United States; Remote; USD 140,000 - 200,000; Full time

Benefits offered by this job

Remote-first work environment

401k plan with company match

Dental and vision insurance

Home office equipment stipend

Annual learning & development stipend

Flexible PTO + 10 holidays

Job summary

Ladders remotely leads our client account team to drive growth across a portfolio of strategic clients by translating business goals into data and AI programs that deliver measurable value. You will partner with delivery, technical, and executive stakeholders to ensure profitable, high-quality engagements aligned to client outcomes.

The role requires strong cross-functional leadership, executive-level communication, and the ability to shape joint strategies with ecosystem partners in a matrixed

Qualifications

• 10+ years in consulting or data-driven sectors with strategic account ownership.
• Hands-on experience with data engineering, analytics, and ML teams.
• Proven ability to drive revenue and profitability across strategic accounts.
• Experience delivering projects in a professional services environment.
• Strong communication skills for executive-level engagement.
• Ability to work in matrixed, cross-functional teams.
• Willingness to travel up to 50% for client needs.

Responsibilities

• Own and drive account strategy and growth for a portfolio of strategic accounts
• Translate client objectives into strategic AI and data programs
• Ensure timely and profitable delivery of engagements
• Collaborate with cross-functional teams on account health and project success
• Provide strategic leadership in executive meetings and workshops
• Stay engaged with delivery teams to ensure high-quality outcomes
• Partner with ecosystem providers to design joint account strategies

Skills

Strategic account growth

Executive stakeholder engagement

Cross-functional leadership

Data & AI program design

Delivery management

Executive communication

Travel willingness

Job description

For our client, we are seeking a Client Account Lead to join the team of a leader in the Information Technology space. This role will own strategic account growth across a portfolio of key clients, translating business goals into data and AI programs that create measurable value. You will partner closely with delivery, technical, and executive stakeholders to ensure engagements are profitable, high-quality, and aligned to client outcomes. The position also requires strong cross-functional leadership and the ability to shape joint strategies with ecosystem partners in a matrixed professional services environment.

Location: Remote

Responsibilities

• Own and drive account strategy and growth for a portfolio of strategic accounts
• Translate client objectives into strategic AI and data programs
• Ensure timely and profitable delivery of engagements
• Collaborate with cross-functional teams on account health and project success
• Provide strategic leadership in executive meetings and workshops
• Stay engaged with delivery teams to ensure high-quality outcomes
• Partner with ecosystem providers to design joint account strategies

Qualifications

• 10+ years in consulting or data-driven sectors with strategic account ownership
• Hands-on experience with data engineering, analytics, and ML teams
• Proven ability to drive revenue and profitability across strategic accounts
• Experience delivering projects in a professional services environment
• Strong communication skills for executive-level engagement
• Ability to work in matrixed, cross-functional teams
• Willingness to travel up to 50% for client needs

Benefits

• Remote-first work environment
• 401k plan with company match
• Dental and vision insurance
• Home office equipment stipend
• Annual stipend for learning and development
• Flexible PTO plus 10 holidays and other perks

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.