AI Strategy & Deployment Manager

Ladders; United States; Remote; USD 120,000 - 145,000; Full time

Job summary

Ladders is seeking an AI Strategy & Deployment Manager to lead high-impact engagements translating AI into business outcomes for enterprise clients. You will partner with senior executives, delivery teams, and product stakeholders to guide design, adoption, and value realization.

The role blends pre-sales leadership with post-sales execution in complex sales environments, shaping how modern AI solutions are deployed and scaled across customers.

Qualifications

• 5+ years in strategy and operations roles, including 3 years at a top-tier firm or Big 4.
• Experience engaging with C-level executives and building trusted relationships.
• Bachelor's degree required; MBA or advanced degree preferred.

Responsibilities

• Lead value-driven pre-sales engagements with compelling demonstrations.
• Retain customers and expand accounts with tailored solutions.
• Ensure seamless post-sales delivery from pre-sales to delivery.
• Oversee onboarding and enablement for new customers.
• Collaborate with product and engineering to drive AI innovation.
• Drive customer satisfaction and renewals.
• Develop and execute multi-year strategic account plans.

Skills

C-level engagement

Emotional intelligence

Stakeholder management

Change management

Strategic thinking

Education

Bachelor's degree

MBA or advanced degree preferred

Tools

Salesforce

CRM tools

AI/ML solutions

Job description

For our client, we are seeking a AI Strategy & Deployment Manager to join the team of a leader in the Information Technology space.

This role will lead high-impact strategic engagements that help enterprise customers translate AI capabilities into measurable business outcomes. You will partner closely with senior executives, internal delivery teams, and product stakeholders to guide implementation, adoption, and long-term account growth. The position blends pre-sales leadership with post-sales execution, ensuring customers receive a seamless experience from initial solution design through ongoing value realization. It is well suited to someone who can operate credibly in complex sales environments while shaping how modern AI solutions are deployed and scaled.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $120,000 – $145,000 annually

Responsibilities

• Lead value-driven pre-sales engagements with compelling demonstrations
• Focus on customer retention and account expansion through tailored solutions
• Ensure seamless post-sales delivery and transition from pre-sales to delivery
• Oversee onboarding and enablement processes for new customers
• Collaborate with product and engineering teams to drive AI product innovation
• Drive customer satisfaction and adoption rates to secure renewals
• Develop and execute multi-year strategic account plans

Qualifications

• 5+ years in strategy and operations roles, with 3 years at a top-tier strategy firm or Big 4 practice
• Experience engaging with C-level executives and building trusted relationships
• In-depth knowledge of revenue operations technology stack, including CRM and AI/ML solutions
• Familiarity with Sales, Salesforce, and the Sales SaaS/AI tech domain
• High emotional intelligence and change agent reputation
• Bachelor's degree required; MBA or advanced degree preferred

Benefits

• Opportunity to work with leading tech and consulting firms
• Engagement with C-level executives and high-level strategic initiatives
• Access to innovative technology solutions and AI advancements
• Focus on long-term partnerships and customer success
• Dynamic work environment with a strong emphasis on collaboration

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.