Client Access Specialist Customer Service Flexible Shifts

Burrell Behavioral Health; Springfield (MO); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Health benefits

Training and career mobility

Smoke-free workplace

Equal Employment Opportunity

Job summary

Burrell Behavioral Health seeks a Client Access Representative to provide friendly, professional first contact with clients across multiple Missouri clinics. You will handle scheduling, intake paperwork, payments, and records while coordinating with providers and staff to ensure smooth operations.

The role emphasizes accurate data, strong communication, and teamwork in a fast-paced behavioral health environment.

Qualifications

• High school diploma or equivalent required.
• Prior customer service experience preferred.
• Proficiency with Microsoft Office and strong typing skills.

Responsibilities

• Schedule and reschedule client appointments.
• Collect payments and maintain accurate client records.
• Complete client intake paperwork and deposit logs.
• Scan documents into client charts and manage cancellation lists.

Skills

Customer service

Microsoft Office

Typing

Organizational skills

Communication skills

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Burrell Behavioral Health seeks a Client Access Representative to provide friendly, professional first contact with clients across multiple Missouri clinics. You will handle scheduling, intake paperwork, payments, and records while coordinating with providers and staff to ensure smooth operations.

The role emphasizes accurate data, strong communication, and teamwork in a fast-paced behavioral health environment.