Client Access & Scheduling Specialist

Centerstone Medical Group; Republic (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Benefits package

Training

Career mobility

Welcoming culture

Job summary

Burrell Behavioral Health in Republic, MO is seeking a Client Access Representative to manage front-desk duties and patient scheduling in a high-volume office. You will greet clients, verify information, collect payments, and coordinate referrals while delivering courteous, accurate service.

The ideal candidate has a High school diploma or GED and strong customer-service skills, with the ability to multi-task and stay organized in a busy environment. Reliable transportation is required.

Qualifications

• Excellent oral, written and interpersonal communication skills required.
• Must have strong customer service orientation skills.
• Able to multi-task while being a team player.
• Excellent organization skills
• Excellent typing skills and ability to work with a computer.
• Reliable transportation to get to the area assigned.

Responsibilities

• Schedule clients’ appointments and obtain the clients benefits and eligibility.
• Verify and coordinate client information, including address, phone, and insurance.
• Collect co-payments when applicable and process payments accurately.
• Answer phone system, direct calls, and assist as needed by leadership.
• Maintain and update client health records and referrals.

Skills

Customer service

Communication

Multi-tasking

Typing

Team player

Problem solving

Education

High school diploma or GED

Job description

Burrell Behavioral Health in Republic, MO is seeking a Client Access Representative to manage front-desk duties and patient scheduling in a high-volume office. You will greet clients, verify information, collect payments, and coordinate referrals while delivering courteous, accurate service.

The ideal candidate has a High school diploma or GED and strong customer-service skills, with the ability to multi-task and stay organized in a busy environment. Reliable transportation is required.