Client Access & Scheduling Specialist

Burrell Center Inc; Republic (MO); On-site; USD 2,066,400 - 3,030,720; Full time

Benefits offered by this job

Paid time off

Employee benefits package

Top-notch training

Career mobility

Welcoming, warm, supportive culture

Job summary

Burrell Behavioral Health is seeking a Client Access Representative in Republic, MO. This full-time role involves greeting clients, scheduling clinicians’ appointments, collecting co-payments, verifying insurance, and entering information into the EMR.

You will handle no-shows, coordinate referrals, and support the front-desk operations in a high-volume clinic setting. The ideal candidate has a high school diploma or GED and strong customer service and communication skills.

Qualifications

• High school diploma or GED required.
• Previous customer service experience preferred.
• Excellent oral and written communication skills.

Responsibilities

• Schedule clients' appointments, verify personal information, and collect co-payments.
• Process payments, verify insurance, and enter data into the computer system.
• Handle no-show scenarios, resolve patient concerns, and coordinate referrals.
• Maintain patient records in the EMR and respond to phone inquiries.
• Keep the waiting area neat and provide courteous guest relations.

Skills

Customer service

Interpersonal communication

Multi-tasking

Typing

Organizational skills

Education

High school Diploma or GED

Job description

Burrell Behavioral Health is seeking a Client Access Representative in Republic, MO. This full-time role involves greeting clients, scheduling clinicians’ appointments, collecting co-payments, verifying insurance, and entering information into the EMR.

You will handle no-shows, coordinate referrals, and support the front-desk operations in a high-volume clinic setting. The ideal candidate has a high school diploma or GED and strong customer service and communication skills.