Cleveland Desktop Support Specialist (Windows & Mac)

Artech Information System LLC; Cleveland (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

A prominent IT staffing company is seeking a skilled Desktop Support professional in Cleveland, OH. The role involves providing technical support for Windows and Mac OS environments, managing break/fix incidents, and ensuring customer satisfaction. Ideal candidates will have strong communication skills and experience in hardware and software troubleshooting. Experience in medical technology support is a plus. This position offers an exciting opportunity for professionals looking to grow in a dynamic IT environment.

Qualifications

• Experience in PC software and hardware repair and break/fix.
• Proficient in Windows and Mac operating systems.
• Customer service focus with strong communication skills.

Responsibilities

• Provide support for PCs and hardware, including repairs.
• Manage break/fix issues for various operating systems.
• Assist with medical technology support when necessary.

Skills

PC SW & HW PD & Break/fix

Win and Mac OS

Mobility device OS

Customer satisfaction skills

Written & oral communication skills

Job description

A prominent IT staffing company is seeking a skilled Desktop Support professional in Cleveland, OH. The role involves providing technical support for Windows and Mac OS environments, managing break/fix incidents, and ensuring customer satisfaction. Ideal candidates will have strong communication skills and experience in hardware and software troubleshooting. Experience in medical technology support is a plus. This position offers an exciting opportunity for professionals looking to grow in a dynamic IT environment.