desktop support

Artech Information System LLC; Avon (OH); On-site; USD 45,000 - 60,000; Full time

Job summary

An IT staffing company is seeking a Desktop Support professional to assist with PC software and hardware issues across various locations including Avon and nearby areas. The candidate must be proficient in Windows and Mac OS, possess strong communication skills, and demonstrate a commitment to customer satisfaction. This role offers the opportunity to work in diverse environments and solve technical challenges. Prior experience in medical technology support is a plus.

Qualifications

• Experience in PC software and hardware support.
• Proficient in Windows and Mac OS, familiarity with mobile device OS.
• Strong written and oral communication skills are essential.

Responsibilities

• Provide technical support for desktop systems.
• Troubleshoot and resolve hardware and software issues.
• Maintain a professional and organized work environment.

Skills

PC Software and Hardware Support

Break/Fix Troubleshooting

Win and Mac OS Proficiency

Mobility Device OS Knowledge

Communication Skills

Customer Satisfaction Skills

Organizational Skills

Job description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

POSITION:DESKTOP SUPPORT

LOCATION: Cleveland, OH (you will be offered with the nearby location to place )

Duration:1+years

• PC SW & HW PD & Break/fix, Win and Mac OS, Mobility device OS, IMAC skills, written & oral communication skills, customer sat skills, organized and professional.
• Experience in medical technology support a plus as well.

Location: Avon OH, Euclid OH to Akron OH to Wooster OH. Etc