deskside support

Artech Information System LLC; Cleveland (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading IT staffing company is seeking a Desktop Support professional in Cleveland, OH. This role involves troubleshooting hardware and software issues for PCs and Macs, as well as providing support for mobility devices. Candidates should possess strong communication skills and a commitment to customer satisfaction. Experience with medical technology support is a plus. This is a long-term position with opportunities to grow within the company.

Qualifications

• Experience with PC software and hardware troubleshooting.
• Familiarity with Windows and Mac operating systems.
• Skills in handling mobility devices.

Responsibilities

• Provide desktop support for hardware and software issues.
• Assist with break/fix operations for various devices.
• Ensure high customer satisfaction.

Skills

PC SW & HW PD & Break/fix

Win and Mac OS

Mobility device OS

Written & oral communication skills

Customer satisfaction skills

Organization

Professionalism

Job description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

POSITION:DESKTOP SUPPORT

LOCATION: Cleveland, OH (you will be offered with the nearby location to place )

Duration:1+years

• PC SW & HW PD & Break/fix, Win and Mac OS, Mobility device OS, IMAC skills, written & oral communication skills, customer sat skills, organized and professional.
• Experience in medical technology support a plus as well.