DESKTOP SUPPORT

Artech Information System LLC; Cleveland (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

A prominent IT staffing company is seeking a skilled Desktop Support professional in Cleveland, OH. The role involves providing technical support for Windows and Mac OS environments, managing break/fix incidents, and ensuring customer satisfaction. Ideal candidates will have strong communication skills and experience in hardware and software troubleshooting. Experience in medical technology support is a plus. This position offers an exciting opportunity for professionals looking to grow in a dynamic IT environment.

Qualifications

• Experience in PC software and hardware repair and break/fix.
• Proficient in Windows and Mac operating systems.
• Customer service focus with strong communication skills.

Responsibilities

• Provide support for PCs and hardware, including repairs.
• Manage break/fix issues for various operating systems.
• Assist with medical technology support when necessary.

Skills

PC SW & HW PD & Break/fix

Win and Mac OS

Mobility device OS

Customer satisfaction skills

Written & oral communication skills

Job description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

POSITION:DESKTOP SUPPORT

LOCATION: Cleveland,OH

Duration:1+years

• PC SW & HW PD & Break/fix, Win and Mac OS, Mobility device OS, IMAC skills, written & oral communication skills, customer sat skills, organized and professional.
• Experience in medical technology support a plus as well.