Clerk

Youngstown State University; Youngstown (OH); On-site; USD 28,000 - 36,000; Full time

Job summary

Youngstown State University in Youngstown seeks a general clerical worker to perform routine tasks, process mail, and assist with daily moving projects. The role supports public inquiries, data entry, and records management using Microsoft 365 tools.

Typical schedule is Monday through Friday, 7:30 a.m. to 4:00 p.m., with potential to supervise student workers and cross-train within the department. A valid driver's license and tow motor certification are required.

Qualifications

• High School Diploma or GED and at least two years of general office practices and related experience.
• Valid driver's license and the ability to be insured under university policy.
• Tow motor certification required upon hire.

Responsibilities

• Perform general clerical tasks and mail processing under supervision.
• Assist with deliveries, mail/pieces, and moving projects as needed.
• Provide information to the public and handle routine inquiries.
• Backup via cross-training within the department including mail/packaging tasks.

Skills

Public relations

Verbal communication

Attention to detail

Teamwork

Microsoft 365

Education

High School Diploma or GED

Tools

Handheld scanners

Tow motor

Calculator

Microsoft 365

Job description

The class works under general supervision and requires working knowledge of clerical systems and procedures in order to perform general clerical tasks involving several variables; incumbents are free to make some work procedural decisions which do not contravene policies.

Essential Functions and Responsibilities: 60% -

Performs general clerical tasks; incumbents are free to make some work procedural decisions which do not contravene policies. Processes financial and/or budgetary statements, purchase orders and/or billings; logs, checks, and/or computes totals and/or makes changes in filed data by adding, adjusting, and/or deleting materials; researches files for data or information requested; makes corrections to filed data; logs and codes data; maintains files by purging, consolidating, or creating files; provides preliminary contact with public; provides information; completes routine forms; maintains accurate records. Makes deliveries of mail, packages, print and freight items or assist with daily moving projects as required in daily operations on regular basis and as required.

20%

- Performs basic, repetitive clerical tasks; retrieves, opens, stamps, sorts, distributes, and/or sends mail; counts, alphabetizes, separates, collates, codes, sorts, logs, staples and/or stuffs mail, forms, correspondence, and/or filed information; files correspondence, reports, records, cards, documents, or other materials.

Retrieves files for requested information or materials; makes minor additions, deletions, and adjustments to filed information or other materials; retrieves and distributes materials; addresses mail; makes photocopies; greets visitors, answers telephone, takes messages, and/or refers calls. Loads and unloads vehicles both inbound and outbound; processes all classes of mail and packages; travels off campus to pick up and deliver to carrier locations (Post Office, FedEx, UPS, etc.).

20%

- Acts as a backup through cross-training within department including processing mail/packages, receiving packages and freight from carriers and daily moving projects.

Other Functions and Responsibilities:

Assists with training new hires, both new teammates and new student workers.

Performs other duties as assigned and/or required that are within the level of responsibility for this classification at the discretion of the supervisor.

Equipment Operated:

Computer and all other standard office equipment. Golf cart, delivery vehicles including liftgate vehicles, tow motor(*), hand truck, dollies and pallet jacks. Mail metering machines, folder/inserter, tabbing machine and handheld scanners.

Work Schedule:

Typically,Monday through Friday 7:30 a.m. to 4:00 p.m.

Unusual Work Conditions:

May be exposed to loud or constant noise from machines; may be required to work outside, may be exposed to dust, dirt, inclement weather and extreme temperatures.

Primary Location:

Youngstown

Supervision Exercised:

May exercise supervision over student employees.

Reports to:

Manager, Delivery Services

Required Certifications, Training, and/or Licensures:

Valid driver’s license and compliance with university insurance policy (insurable). Tow motor certification upon hire.

Sponsorship and/or Work Authorization Status:

This position is not eligible for sponsorship.

Knowledge, Skills, and Abilities:

Knowledge of: regulations, policies, and procedures*; basic mathematic principles; office practices and procedures; public relations; Microsoft 365.

Skill in: use of computer, calculator, and/or adding machine; organization and attention to detail; written and verbal communication; use of meter machines*; preparing standard mailings*; tow motor operation*; using handheld scanners to receive and deliver packages*.

Ability to: deal with problems involving several variables within familiar context; read, copy, and record figures; read short sentences with concrete vocabulary; copy records precisely without error; arrange items in numerical or alphabetical order; sort items into categories according to established methods; code items from one symbolic form to another; check pairs of items that are similar or dissimilar; sort mail; assess questions and provide appropriate information or referral; cooperate with co-workers on group projects; work within established deadlines; work in a team environment and answer routine inquiries.

(*) Developed after employment.

Minimum Qualifications:

High School Diploma or GED and at least two years of experience in general office practices and procedures, public relations, and/or other related experience. Valid driver's license and ability to be compliant with the university’s insurance policy (i.e. insurable as proven through a motor vehicle record review).

Preferred Qualifications:

At Least 1 year of experience in mail or shipping operations or at least 1 year of office/warehouse experience; tow motor certification.

Physical Requirements:

In accordance with the U.S. Department of Labor physical demands strength ratings, this position will perform medium work.

Medium:

work involves exerting 20 to 50 pounds of force occasionally, or 10 to 25 pounds of force frequently, or an amount greater than negligible and up to 10 pounds constantly to move objects.