Clerical Supervisor — Lead Operations & Training

Commonwealth of Pennsylvania; Pennsylvania; Hybrid; USD 40,000 - 58,000; Full time

Benefits offered by this job

Free parking

Job summary

The Commonwealth of Pennsylvania is seeking a Clerical Supervisor 1 to lead a clerical team within the Adams County Assistance Office. The role focuses on ensuring accurate, timely completion of daily tasks, guiding staff development, and maintaining quality standards in a supportive government setting.

Responsibilities include staff training, performance evaluations, workflow monitoring, and ensuring coverage during operations.

Qualifications

• One year as a Clerical Assistant 2 or equivalent federal government title.
• One year of moderately complex clerical experience.
• An equivalent combination of experience and training.

Responsibilities

• Lead a unit of clerical staff and ensure daily tasks are completed accurately and on time.
• Plan work and guide staff to maintain quality standards.
• Prepare evaluations and provide feedback to staff.
• Track data entry, mail distribution, and handling of case records.
• Communicate new procedures and maintain unit compliance.

Skills

Clerical experience

Job description

The Commonwealth of Pennsylvania is seeking a Clerical Supervisor 1 to lead a clerical team within the Adams County Assistance Office. The role focuses on ensuring accurate, timely completion of daily tasks, guiding staff development, and maintaining quality standards in a supportive government setting.

Responsibilities include staff training, performance evaluations, workflow monitoring, and ensuring coverage during operations.