Clerical Supervisor 1 - Adams County Assistance Office

Commonwealth of Pennsylvania; Pennsylvania; Hybrid; USD 40,000 - 58,000; Full time

Benefits offered by this job

Free parking

Job summary

The Commonwealth of Pennsylvania is seeking a Clerical Supervisor 1 to lead a clerical team within the Adams County Assistance Office. The role focuses on ensuring accurate, timely completion of daily tasks, guiding staff development, and maintaining quality standards in a supportive government setting.

Responsibilities include staff training, performance evaluations, workflow monitoring, and ensuring coverage during operations.

Qualifications

• One year as a Clerical Assistant 2 or equivalent federal government title.
• One year of moderately complex clerical experience.
• An equivalent combination of experience and training.

Responsibilities

• Lead a unit of clerical staff and ensure daily tasks are completed accurately and on time.
• Plan work and guide staff to maintain quality standards.
• Prepare evaluations and provide feedback to staff.
• Track data entry, mail distribution, and handling of case records.
• Communicate new procedures and maintain unit compliance.

Skills

Clerical experience

Job description

Are you ready to turn your clerical expertise into meaningful operational leadership? The Clerical Supervisor 1 role with the Adams County Assistance Office offers a chance to guide a dedicated clerical team and support essential services for the community. You will help keep daily operations running smoothly while encouraging teamwork and growth. This position provides a meaningful opportunity to shape how vital clerical work is completed. Step into a role where your leadership makes a clear difference!

This position leads a unit of clerical staff and ensures that daily tasks are completed accurately and on time. The role supports office operations by planning work, guiding staff, and maintaining quality standards. As a Clerical Supervisor 1, you will perform the following duties:

• Work Planning: Assign tasks, set priorities, and review work for accuracy and timeliness
• Staff Guidance: Train staff, address complex issues, and support employee development
• Performance Oversight: Prepare evaluations, update position descriptions, and provide feedback to staff
• Workflow Monitoring:Track data entry, manage mail distribution, and ensure proper handling of case records
• Policy Implementation: Communicate new procedures, coordinate meetings, and maintain unit compliance
• Office Coverage: Ensure adequate staffing for clerical operations and adjust schedules when needed

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week
• Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.
• Telework: This position may be eligible to telework part time. Specific details of the telework schedule will be discussed during the interview process. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Gettysburg, PA. The ability to telework is subject to change at any time.
• Salary:In some cases, the starting salary may be non-negotiable.
• FREE parking!
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year of moderately complex clerical experience; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• Hiring preference for this vacancy may be given to candidates who live within Adams County. If no eligible candidates who live within Adams County apply for this position, candidates who reside in other counties may be considered.
• You must be able to perform essential job functions.

Legal Requirement:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.