Clerical Supervisor 2

Commonwealth of Pennsylvania; Harrisburg (Dauphin County); Hybrid; USD 42,000 - 52,000; Full time

Job summary

The Commonwealth of Pennsylvania is seeking a Clerical Supervisor 2 for the Department of Environmental Protection in the Southcentral Regional Office. The role supervises clerical staff and coordinates office tasks to support multiple programs. Telework may be available part-time after probation, with a standard 8:00 AM–4:00 PM schedule.

Minimum experience includes clerical supervisory or equivalent Federal job title experience. PA residency is required.

Qualifications

• Supervising clerical staff and developing employees.
• Directing clerical tasks and reallocating work as needed.
• Screening calls, managing schedules, drafting responses for leadership.
• Reviewing mail and correspondence; tracking inquiries.
• Maintaining files, scheduling meetings and supporting daily workflow.
• Addressing operational issues and coordinating with program staff.

Responsibilities

• Direct clerical tasks and adjust assignments to meet program needs.
• Screen calls, manage schedules, and prepare responses for leadership.
• Review correspondence, process mail, and manage tracked inquiries.
• Maintain files, schedule meetings, and support daily workflow.
• Address operational issues and coordinate with program staff.
• Provide staff supervision and support employee development.

Skills

Staff supervision

Work coordination

Communication

Document handling

Office organization

Problem resolution

Job description

Would you thrive in a career where you could lead teams and keep busy offices running smoothly? The Clerical Supervisor 2 position with the Department of Environmental Protection (DEP) offers the exciting opportunity to guide clerical operations within the Southcentral Regional Office that support many important programs. If you are seeking a meaningful profession where you can further develop your supervisory skills and showcase your office coordination abilities, this may be the position for you!

This position supervises clerical staff and coordinates office tasks that support multiple programs within the region. As a Clerical Supervisor 2, you will perform the following duties:

• Staff Supervision: Evaluate performance, approve leave, and support employee development
• Work Coordination: Direct clerical tasks and adjust assignments to meet program needs
• Communication Support: Screen calls, manage schedules, and prepare responses for leadership
• Document Handling: Review correspondence, process mail, and manage tracked inquiries
• Office Organization: Maintain files, schedule meetings, and support daily workflow
• Problem Resolution: Address operational issues and coordinate with program staff

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, up to 3 days per week upon successful completion of the probationary period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview
• Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $46,827.00 (before taxes)
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Clerical Supervisor 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year as a Clerical Assistant 3 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Two years as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration);or
• An equivalent combination of experience and training.

Other Requirements

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

Veterans

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS)

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.