Clerical Supervisor 2 — Telework-Eligible Office Leader

Commonwealth of Pennsylvania; Harrisburg (Dauphin County); Hybrid; USD 42,000 - 52,000; Full time

Job summary

The Commonwealth of Pennsylvania is seeking a Clerical Supervisor 2 for the Department of Environmental Protection in the Southcentral Regional Office. The role supervises clerical staff and coordinates office tasks to support multiple programs. Telework may be available part-time after probation, with a standard 8:00 AM–4:00 PM schedule.

Minimum experience includes clerical supervisory or equivalent Federal job title experience. PA residency is required.

Qualifications

• Supervising clerical staff and developing employees.
• Directing clerical tasks and reallocating work as needed.
• Screening calls, managing schedules, drafting responses for leadership.
• Reviewing mail and correspondence; tracking inquiries.
• Maintaining files, scheduling meetings and supporting daily workflow.
• Addressing operational issues and coordinating with program staff.

Responsibilities

• Direct clerical tasks and adjust assignments to meet program needs.
• Screen calls, manage schedules, and prepare responses for leadership.
• Review correspondence, process mail, and manage tracked inquiries.
• Maintain files, schedule meetings, and support daily workflow.
• Address operational issues and coordinate with program staff.
• Provide staff supervision and support employee development.

Skills

Staff supervision

Work coordination

Communication

Document handling

Office organization

Problem resolution

Job description

The Commonwealth of Pennsylvania is seeking a Clerical Supervisor 2 for the Department of Environmental Protection in the Southcentral Regional Office. The role supervises clerical staff and coordinates office tasks to support multiple programs. Telework may be available part-time after probation, with a standard 8:00 AM–4:00 PM schedule.

Minimum experience includes clerical supervisory or equivalent Federal job title experience. PA residency is required.