Clerical Supervisor - Lead Office Operations (Hybrid)

Commonwealth of Pennsylvania; Scranton (Lackawanna County); Hybrid; USD 42,000 - 54,000; Full time

Job summary

The Department of Human Services in Scranton seeks a Clerical Supervisor 1 to lead and coordinate a unit of clerical staff. You will assign tasks, monitor accuracy, and support daily office workflows to keep operations steady.

This role also covers staffing, training, scheduling, and performance oversight, with a potential for telework part time. The position requires PA residency and adherence to merit system rules.

Qualifications

• One year as a Clerical Assistant 2; or
• One year of moderately complex clerical experience; or
• An equivalent combination of experience and training.

Responsibilities

• Work Assignment: Allocate tasks based on agency needs and available staff
• Quality Review: Examine clerical work for accuracy and completeness
• Staff Scheduling: Plan duties according to workload and staffing levels
• Performance Oversight: Complete evaluations and monitor time and attendance
• Training Support: Provide instruction to keep clerical staff informed of procedures
• Office Management: Order supplies, maintain inventory, and operate office equipment

Job description

The Department of Human Services in Scranton seeks a Clerical Supervisor 1 to lead and coordinate a unit of clerical staff. You will assign tasks, monitor accuracy, and support daily office workflows to keep operations steady.

This role also covers staffing, training, scheduling, and performance oversight, with a potential for telework part time. The position requires PA residency and adherence to merit system rules.