Clerical Assistant 2

Commonwealth of Pennsylvania; Williamsport (Lycoming County); Hybrid; USD 37,000 - 54,000; Full time

Job summary

Commonwealth of Pennsylvania's Department of Environmental Protection in Williamsport, PA, is seeking a Clerical Assistant 2 to support clerical, data, and records management duties across program areas.

This full-time position offers standard hours, potential telework after training, a starting salary within the posted range, and the chance to contribute to public service in a regional office. You will work at 208 West Third Street with a team dedicated to environmental protection.

Qualifications

• Six months as a Clerical Assistant 1 or equivalent
• High school diploma or equivalent
• Able to meet PA residency requirements
• Able to perform essential job functions

Responsibilities

• Record processing: process payments, applications, reports, authorizations, and covenants across systems
• Data entry: enter and verify information in eFACTS and other data systems
• Correspondence support: prepare, finalize, print, scan, and distribute letters and notices
• Mail management: review incoming mail and distribute documentation
• Public interaction: screen calls, handle inquiries, support front desk operations
• Tracking duties: maintain and track reports, bulletins, and files

Skills

Attention to detail

Organizational skills

Communication skills

Data entry

Customer service

Education

High school diploma or equivalent

Tools

eFACTS

Job description

Salary

$36,831.00 - $54,162.00 Annually

Location

Lycoming County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2026-59430-00102

Department

Department of Environmental Protection

Division

EP NC Rgnl Off Williamsport

Opening Date

09/28/2026

Closing Date

10/11/2026 11:59 PM Eastern

Job Code

00102

Position Number

00128227

Union

AFSCME

Bargaining Unit

A1

Pay Group

ST03

Bureau / Division Code

00354400

Bureau / Division

Northcentral Regional Office

Worksite Address

208 West Third Street, Suite 101

City

Williamsport, Pennsylvania

Zip Code

17701

Contact Name

Alison Zener

Contact Email

[e-mail]

THE POSITION

The Clerical Assistant 2 position with the Department of Environmental Protection offers a chance to support important public service work. This role provides energy, purpose, and the chance to help your community every day. Join an agency that values strong organizational skills and dedication to excellent service. Step into a role where your attention to detail makes a real impact.

DESCRIPTION OF WORK

This role supports a wide range of clerical, data, and record management responsibilities essential to agency operations. The position ensures accurate processing, tracking, and communication across multiple program areas.

As a Clerical Assistant 2, you will perform the following duties:

• Record Processing: Process payments, applications, reports, authorizations, and environmental covenants accurately across multiple systems
• Data Entry: Enter, update, and verify information in eFACTS and other electronic data systems while meeting data quality standards
• Correspondence Support: Prepare, type, finalize, print, scan, and distribute letters, notices, and other documents for program areas
• Mail Management: Review incoming mail, prepare outgoing mail, and ensure proper distribution and documentation for all sections
• Public Interaction: Screen phone calls, handle routine inquiries, gather documents for Right-to-Know requests, and support front-desk operations
• Tracking Duties: Maintain, update, and track reports, bulletins, forms, and files to support program operations and compliance

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full time employment, 37.5 hours per week.
• Work hours: 8:00 am to 4:00 pm, Monday - Friday, with a 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time Telework eligible after successful completion of training/ probationary period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Williamsport, PA. Telework arrangements are subject to change. Additional details may be provided during the interview.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

Veterans:

Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.