Medical Receptionist

Yakima Valley Farm Workers Clinic; Portland (OR); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Profit sharing & 403(b)

Generous PTO

Job summary

Rosewood Family Health Center in Portland, OR, is hiring a Medical Receptionist to be the first point of contact for patients. You will greet patients, manage logs, translate as needed, and help patients navigate appointments and insurance.

The role includes scheduling, data entry, and basic billing support, with competitive hourly pay and full-time status. Excellent customer service and organization are essential.

Qualifications

• High School Diploma or GED required or equivalent.
• 1+ year experience as a receptionist in a clinic preferred.
• Bilingual in Cantonese/English/Spanish preferred at a high level.

Responsibilities

• Answer the phone, transfer calls and take messages for the clinic.
• Greet patients and maintain logs; provide translation as needed.
• Data entry: register new patients and update patient data in the computer.
• Schedule patient appointments and update providers of no-shows/cancellations.
• Verify insurance eligibility and file documentation; assist questions about plans.

Skills

Bilingual Cantonese/English

Bilingual English/Spanish

Customer service

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Excel

Job description

17199

Join our team as a Medical Receptionist at Rosewood Family Health Center in Portland, OR!

Medical Receptionists play a vital role in our organization by serving as the frontline connection between our patients and the care they receive. As the first point of contact, you set the tone for a welcoming, respectful, and patient ‑ centered experience. Your work ensures our clinics run smoothly, coordinating communication, supporting Providers, maintaining accurate information flow, and helping patients navigate appointments, insurance, and access to care. Your attention to detail and commitment to exceptional service directly supports our mission to deliver high ‑ quality, accessible healthcare to the communities we serve.

Job Brief

Medical Receptionist Portland, OR

Employment duration: Full time

Exempt Status: Non-exempt

Offer Relocation?: No

ID: 17199

Position Highlights

• 1.0 FTE (40 hours per week)
• $20.21-$24.75/hour DOE with the ability to go higher for highly experienced candidates
• Additional pay for your bilingual skills, paid on hours worked
• 100% employer-paid health insurance, including medical, dental, vision, Rx, 24/7 telemedicine
• Profit sharing & 403(b) retirement plan available
• Generous PTO, 8 paid holidays, and much more!

What You’ll Do

• Answers the phone, transfers calls and takes messages as needed for the clinic
• Greet patients and maintain patient and visitor logs. Notifies appropriate person of the patient’s arrival. Provides translation services as needed to patients
• Ensures accurate and complete data and forms are collected for all patients. Creates and maintains patient charts, registering new patients and updating patient data in the computer
• Schedules patient appointments according to scheduling guidelines, appointment type, and time needed. Notifies appropriate Provider of all patient no-shows and cancellations. Adjusts and updates the schedule for cancellations, new patients and recall appointments
• Verifies patient’s insurance eligibility and obtains and files insurance documentation. Assists patients with questions regarding insurance plans as needed
• Reviews and responds to patients’ questions in person, via phone, and patient portal systems
• May perform routine billing functions such as posting patient encounters, encouraging payment, taking payments and generating end-of-day reports
• Reviews cash box receipts and reconciles cash box daily
• Perform other duties as assigned

Qualifications

• High School Diploma or GED
• One year's experience as a Receptionist in a clinic preferred
• Bilingual (Cantonese/English/Spanish) speaking skills preferred at a level 9
• This position is eligible for Bilingual Differential Compensation when an ALTA score of 9 is achieved
• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions
• Ability to interact with patients, Providers and staff in a professional manner
• Ability to deliver outstanding customer serviceBasic knowledge of medical terminology desired
• Basic knowledge of healthcare billing insurance desired
• Basic proficiency with a variety of computer programs including Microsoft Outlook, Word, and Excel

Our Mission Statement

"Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being."

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Visit our website at to learn more about our organization!