Clerical Assistant — Service-Focused Office Support

IN Auditor of State; West Lafayette (IN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical plans

Wellness rewards

Health savings account

457(b) retirement plan

Pension options

Paid leave & holidays

Education reimbursement

Job summary

State of Indiana, at the Indiana Veterans' Home in West Lafayette, IN, is seeking a detail‑oriented administrative support role to help run daily office operations. The position entails greeting visitors, answering calls, managing mail, and maintaining files while supporting a busy team.

Qualifications include a HS diploma, strong communication, MS Office skills, and the ability to handle sensitive information with discretion.

Qualifications

• Working knowledge of general office functions and clerical procedures.
• Basic computer skills.
• Active listening skills.
• Effective written and verbal communication skills.
• Organizational skills with the ability to prioritize tasks effectively.
• Attention to detail and proofreading skills.
• Ability to use Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work with sensitive documents and information without divulging information to internal or external parties.
• Ability to work independently.
• Ability to provide effective and professional customer service to internal and external parties.

Responsibilities

• Supports the daily operations of an organization by performing general office tasks.
• Greets visitors and directs them to the appropriate person according to their needs.
• Answers telephones and gives information to callers, take messages, or transfers calls to appropriate individuals.
• Opens, sorts, and routes incoming mail and correspondence, and prepares outgoing mail.
• Operates office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
• Accurately maintains and organizes office files.
• Delivers messages and run errands.
• Maintains inventory, orders, and distributes supplies.
• Completes tasks or projects assigned by supervisor in a timely manner.

Skills

General office knowledge

MS Office proficiency

Active listening

Written and verbal communication

Organizational skills

Attention to detail

Independent work

Customer service

Education

High School Diploma or HSE

Tools

Microsoft Office

Job description

State of Indiana, at the Indiana Veterans' Home in West Lafayette, IN, is seeking a detail‑oriented administrative support role to help run daily office operations. The position entails greeting visitors, answering calls, managing mail, and maintaining files while supporting a busy team.

Qualifications include a HS diploma, strong communication, MS Office skills, and the ability to handle sensitive information with discretion.