Clerical Assistant III – Remote Support for DHS Licensing

Commonwealth of Pennsylvania; Philadelphia (Philadelphia County); Hybrid; USD 42,000 - 62,000; Full time

Job summary

The Commonwealth of Pennsylvania Department of Human Services is seeking a Clerical Assistant 3 in Philadelphia to support licensing and approval of early learning programs. You will manage paperwork, communicate with providers, and maintain organized records to ensure smooth office operations.

This full-time role emphasizes accuracy, teamwork, and clear communication within a dedicated regional office team, with potential telework up to three days weekly.

Qualifications

• One year as Clerical Assistant 2 or equivalent Commonwealth job title or Federal equivalent.
• One year of moderately complex clerical experience.
• An equivalent combination of experience and training.
• Keyboarding skills to meet speed and accuracy standards.
• PA residency requirement must be met.

Responsibilities

• Provider communication: explain basic certification requirements and direct callers to appropriate staff.
• Packet preparation: assemble informational packets and prepare correspondence for orientations and meetings.
• Scheduling support: maintain orientation schedules and arrange rooms and materials for staff and providers.
• Inventory management: track supplies, tag equipment, and prepare inventory reports.
• Application processing: review and enter certification applications and contact providers for missing information.
• Record maintenance: create, organize, and update facility files in electronic and paper formats.

Skills

Keyboarding skills

Job description

The Commonwealth of Pennsylvania Department of Human Services is seeking a Clerical Assistant 3 in Philadelphia to support licensing and approval of early learning programs. You will manage paperwork, communicate with providers, and maintain organized records to ensure smooth office operations.

This full-time role emphasizes accuracy, teamwork, and clear communication within a dedicated regional office team, with potential telework up to three days weekly.