Clerical Assistant 3: Appeals & Records (Hybrid)

Commonwealth of Pennsylvania; Harrisburg (Dauphin County); Hybrid; USD 40,685 - 60,714; Full time

Job summary

The Commonwealth Of Pennsylvania is looking for a Clerical Assistant 3 to join the Department of Human Services. This role is vital in supporting the ChildLine Appeals Unit by processing appeals and maintaining accurate records. You will utilize your organizational and communication skills to ensure timely and correct handling of appeals.

The position involves a full-time schedule with the potential for part-time telework after training. Interested candidates should apply by June 9, 2026.

Qualifications

• One year as a Clerical Assistant 2 or equivalent experience.
• Must be able to meet PA residency requirements.
• Capable of performing essential job functions.

Responsibilities

• Examine appeal requests for eligibility and type.
• Track progress of appeals and maintain records.
• Proofread correspondence and reports for accuracy.

Skills

Organizational skills

Communication skills

Attention to detail

Job description

The Commonwealth Of Pennsylvania is looking for a Clerical Assistant 3 to join the Department of Human Services. This role is vital in supporting the ChildLine Appeals Unit by processing appeals and maintaining accurate records. You will utilize your organizational and communication skills to ensure timely and correct handling of appeals.

The position involves a full-time schedule with the potential for part-time telework after training. Interested candidates should apply by June 9, 2026.