Administrative Specialist: Licensing & Provider Support

Commonwealth of Pennsylvania; Philadelphia (Philadelphia County); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Telework up to 3 days per week

Job summary

Commonwealth of Pennsylvania is seeking a Clerical Assistant 3 to support the Department of Human Services, Bureau of Certification Services. You will handle routine clerical tasks, coordinate communications with providers, and keep materials organized to ensure smooth office operations.

The role offers full-time hours with potential telework up to 3 days per week and requires PA residency. A background in clerical work and keyboarding speed are important for success in this position.

Qualifications

• One year as Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration).
• One year of moderately complex clerical experience.
• An equivalent combination of experience and training.

Responsibilities

• Provider Communication: Explain basic certification requirements and direct callers to appropriate staff.
• Packet Preparation: Assemble informational packets and prepare correspondence for orientations and meetings.
• Scheduling Support: Maintain orientation schedules and arrange rooms and materials for staff and providers.
• Inventory Management: Track supplies, tag equipment, and prepare inventory reports for the office.
• Application Processing: Review and enter certification applications and contact providers for missing information.
• Record Maintenance: Create, organize, and update facility files in both electronic and paper formats.

Skills

Keyboarding

Job description

Commonwealth of Pennsylvania is seeking a Clerical Assistant 3 to support the Department of Human Services, Bureau of Certification Services. You will handle routine clerical tasks, coordinate communications with providers, and keep materials organized to ensure smooth office operations.

The role offers full-time hours with potential telework up to 3 days per week and requires PA residency. A background in clerical work and keyboarding speed are important for success in this position.