Clerical Assistant 2 - Jefferson County Assistance Office

Commonwealth of Pennsylvania; Pennsylvania; Hybrid; USD 33,000 - 41,000; Full time

Job summary

Commonwealth of Pennsylvania's Department of Human Services seeks a Clerical Assistant 2 to support timely benefit processing and client service. The role focuses on accurate data entry, document handling, and general office duties to keep daily operations smooth.

Typical schedule is full-time, 37.5 hours weekly, with 8:30 AM–5:00 PM hours. Telework may be available part-time; on-site presence at Punxsutawney PA may be required for some candidates. Salary starts at $36,831 per year.

Qualifications

• Six months as a Clerical Assistant 1 or equivalent Federal Government job title.
• Graduation from high school; or
• Equivalent combination of experience and training.

Responsibilities

• Register applications, resolve discrepancies, prepare records, and route applicants to staff.
• Enter and verify system transactions to maintain accurate case information
• Prepare checks, EBT cards, and other documents while maintaining logs
• Scan forms, case materials, verifications and organize records for staff
• Provide general information, route calls, greet visitors, and distribute client materials
• Manage mail, operate office machines, prepare correspondence, and assist with record transfers

Skills

Data entry

General office

Education

High school graduation

Job description

Join the Department of Human Services as a Clerical Assistant 2 and become an important part of helping families receive timely support. This role lets you build strong office skills while keeping daily operations running smoothly. You will take part in meaningful work that helps your community. Step into a position where your effort makes a positive difference each day.

Duties

• Application Processing: Register applications, resolve discrepancies, prepare records, and route applicants to the correct staff
• Data Entry Work: Enter and verify system transactions to help maintain accurate case information
• Controlled Documents: Prepare checks, EBT cards, and other documents while maintaining logs and ensuring proper handling
• Scanning and Filing: Scan forms, case materials, and verifications and organize records for staff use
• Client Assistance: Provide general information, route calls, greet visitors, and accept and distribute client materials
• Office Support: Manage mail, operate office machines, prepare correspondence, and assist with record transfers

Work Schedule and Additional Information

• Full time employment, 37.5 hours per week.
• Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 1-hour lunch.
• Telework: This position may be eligible to telework part time. Specific details of the telework schedule will be discussed during the interview process. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Punxsutawney, PA. The ability to telework is subject to change at any time.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Other Requirements

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
• Hiring preference for this vacancy will be given to candidates who live within JeffersonCounty. If no eligible candidates who live within JeffersonCounty apply for this position candidates who reside in other counties may be considered.
• You must pass a background investigation.

Veterans

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS)

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.