Clerical Assistant II - Office Ops & Records

Commonwealth of Pennsylvania; Pennsylvania; On-site; USD 33,000 - 41,000; Full time

Job summary

Commonwealth of Pennsylvania's Department of Corrections, SCI Dallas, seeks a Clerical Assistant 2 to help keep a busy office organized and efficient. You will support daily operations, handle calls, schedules, and records with accuracy and clear communication.

This position requires keyboarding skills, MS Office experience, and the ability to work with various office equipment. Training in Elizabethtown, PA is required, and telework is not available.

Qualifications

• Six months as Clerical Assistant 1 or equivalent.
• High school diploma or equivalent.
• Equivalent combination of experience and training.
• Must possess keyboarding skills to meet speed and accuracy standards.
• Two+ years of experience with Microsoft Word/Excel/Outlook and other software to create and maintain documents/calendars/rosters.
• Experience with electronic communication tools/video conferencing (Teams/Zoom).
• Successful completion of basic training in Elizabethtown, PA.
• Ability to perform essential job functions.

Responsibilities

• Phone Support: answer calls, direct inquiries, operate switchboard and mail processing.
• Document Preparation: type/review correspondence, correct errors and distribute documents.
• Scheduling Tasks: coordinate meetings, appointments and videoconferences; prepare minutes.
• Records Management: maintain filing systems, update databases, archive materials per retention rules.
• Office Coordination: compile activity records, enter data, track supplies, provide workflow support.
• General Tasks: copying, scanning, emailing and basic office upkeep.

Skills

Keyboarding

Microsoft Office

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Zoom

Microsoft Teams

Job description

Commonwealth of Pennsylvania's Department of Corrections, SCI Dallas, seeks a Clerical Assistant 2 to help keep a busy office organized and efficient. You will support daily operations, handle calls, schedules, and records with accuracy and clear communication.

This position requires keyboarding skills, MS Office experience, and the ability to work with various office equipment. Training in Elizabethtown, PA is required, and telework is not available.