Clerical Assistant 2 (Education) - SCI Dallas

Commonwealth of Pennsylvania; Pennsylvania; On-site; USD 33,000 - 41,000; Full time

Job summary

Commonwealth of Pennsylvania's Department of Corrections, SCI Dallas, seeks a Clerical Assistant 2 to help keep a busy office organized and efficient. You will support daily operations, handle calls, schedules, and records with accuracy and clear communication.

This position requires keyboarding skills, MS Office experience, and the ability to work with various office equipment. Training in Elizabethtown, PA is required, and telework is not available.

Qualifications

• Six months as Clerical Assistant 1 or equivalent.
• High school diploma or equivalent.
• Equivalent combination of experience and training.
• Must possess keyboarding skills to meet speed and accuracy standards.
• Two+ years of experience with Microsoft Word/Excel/Outlook and other software to create and maintain documents/calendars/rosters.
• Experience with electronic communication tools/video conferencing (Teams/Zoom).
• Successful completion of basic training in Elizabethtown, PA.
• Ability to perform essential job functions.

Responsibilities

• Phone Support: answer calls, direct inquiries, operate switchboard and mail processing.
• Document Preparation: type/review correspondence, correct errors and distribute documents.
• Scheduling Tasks: coordinate meetings, appointments and videoconferences; prepare minutes.
• Records Management: maintain filing systems, update databases, archive materials per retention rules.
• Office Coordination: compile activity records, enter data, track supplies, provide workflow support.
• General Tasks: copying, scanning, emailing and basic office upkeep.

Skills

Keyboarding

Microsoft Office

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Zoom

Microsoft Teams

Job description

The Department of Corrections, State Correctional Institution (SCI) at Dallas is seeking a Clerical Assistant 2 who enjoys helping a busy office stay organized and efficient. This role provides a chance to support important daily operations that keep the institution running smoothly. You will be part of a team that values accuracy and clear communication. Step into a position where your attention to detail truly matters.

This position supports office operations by managing communication, records, scheduling, and routine clerical tasks within SCI Dallas.

As a Clerical Assistant 2, you will perform the following duties:

• Phone Support: Answer calls, direct inquiries, operate the switchboard, and handle mail processing
• Document Preparation: Type and review correspondence, correct errors, and distribute completed documents
• Scheduling Tasks: Coordinate meetings, appointments, and videoconferences and prepare meeting minutes
• Records Management: Maintain filing systems, update databases, and archive materials according to retention rules
• Office Coordination: Compile activity records, enter data, track supplies, and provide general workflow support
• General Tasks: Perform copying, scanning, emailing, and basic office upkeep as assigned

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information

• Full time employment, 37.5 hours per week.
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You will not have the option to telework in this position.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration);or
• Graduation from high school;or
• An equivalent combination of experience and training.

Special Requirement (NSRs)

• Must possess keyboarding skills to meet standards for speed and accuracy.

Additional Requirements

• Must understand how to efficiently use and navigate a PC.
• Two (2) years or more of experience with the Microsoft systems (Word/Excel/Outlook, etc.) and other software packages to create and maintain spreadsheets/calendars/documents/rosters etc.
• Must have the ability to work with various office equipment such as: scanner, printer, fax machine, computer, tablet, telephone, personal communication devices etc.
• Previous experience working in an office setting as a clerk and/or personal assistant.
• Previous experience with electronic communication tools/skills, such as video conferencing, and creating meetings in Microsoft Teams or Zoom.
• Successful completion of basic training in Elizabethtown, PA is required.
• Must be able to perform essential job functions

Legal Requirements

• You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.

Veterans

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS)

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.