Clerical Assistant II: Front Desk & Data Entry

Commonwealth Of Pennsylvania; Ridgway (Elk County); Hybrid; USD 37,000 - 54,000; Full time

Job summary

Commonwealth of Pennsylvania’s Elk County Office is seeking a Clerical Assistant 2 to support income maintenance operations in Elk County, PA. You’ll handle customer interactions, process applications, greet visitors, manage phone messages, and support daily clerical tasks in a friendly team.

The role offers full-time hours (37.5 per week) with a 1-hour lunch and potential telework; starting salary is $36,831 per year with opportunities to grow within the department.

Qualifications

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration).
• Graduation from high school.
• An equivalent combination of experience and training.

Responsibilities

• Enter applicant information, complete file clearances, and assign case numbers during the registration process
• Greet walk-in customers and assist with front desk needs
• Handle incoming calls and manage messages received through the office voicemail resource account
• Scan and electronically store client records received through mail, drop-off, email, fax, or online submission
• Process Electronic Benefit Transfer cards and review account details as requested by staff
• Sort and distribute incoming mail as well as prepare outgoing mail and items received in the office drop box

Skills

Clerical experience (6 months)

Education

High School Diploma

Job description

Commonwealth of Pennsylvania’s Elk County Office is seeking a Clerical Assistant 2 to support income maintenance operations in Elk County, PA. You’ll handle customer interactions, process applications, greet visitors, manage phone messages, and support daily clerical tasks in a friendly team.

The role offers full-time hours (37.5 per week) with a 1-hour lunch and potential telework; starting salary is $36,831 per year with opportunities to grow within the department.